Claire Laydon
May 31, 2026"I visit every week for their flavoured coffees which are gorgeous. Ive gotten to know the staff well and always look forward to visiting. Dave and Claire are always welcoming and helpful."
Tea Store 4.1· 162 reviews
Whittard of Chelsea Newcastle
Newcastle upon Tyne, United Kingdom
Discover a specialist tea and chocolate shop at Newcastle Eldon Square offering loose teas, coffee beans, hot chocolate, and brewing accessories.
4.1 / 5
Guest rating
162
Reviews
Tea Store
Cuisine
Newcastle upon Tyne
City
Opens at 9:00 AM
Overview
About Whittard of Chelsea Newcastle
Located within Eldon Square, Whittard of Chelsea Newcastle offers a range of fine teas, coffee beans, and hot chocolate blends. This tea store also features a variety of brewing accessories for enthusiasts seeking a complete beverage experience.
The shop provides onsite services with dine-in options, making it convenient for those wanting to sample products before purchase. The atmosphere is welcoming, supported by knowledgeable staff who can assist with selecting teas and coffees.
Accessibility is considered with a wheelchair accessible entrance. Payments can be made via credit and debit cards or NFC mobile payments, supporting a smooth purchasing process.
Tea Store Tea House Coffee Shop Chocolate Shop Dine-in Available Brewing Accessories
Quick facts
- 6 Whitecross Way, Newcastle upon Tyne NE1 7JG
- +44 191 231 2101
- Rating: 4.1 from 162 reviews
- Credit, Debit & NFC Payments
- Wheelchair Accessible Entrance
- Quick Visit Friendly
- Onsite Services
- Knowledgeable Staff Assistance
Amenities & features
What's available at the restaurant
Grouped by category — each group lists what's available and what isn't at Whittard of Chelsea Newcastle.
Service options
- Onsite services
- Dine-in
Accessibility
- Wheelchair accessible entrance
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Hours
Opening hours
When Whittard of Chelsea Newcastle is open during the week.
Opens at 9:00 AM
- Monday 09:00 AM - 07:00 PM
- Tuesday 09:00 AM - 07:00 PM
- Wednesday 09:00 AM - 07:00 PM
- Thursday 09:00 AM - 08:00 PM
- Friday 09:00 AM - 07:00 PM
- Saturday 09:00 AM - 07:00 PM
- Sunday 11:00 AM - 05:00 PM
Location
Location & Nearby Places
Central Newcastle upon Tyne, with cafes, shops, and other restaurants within easy walking distance.
Photos
Photos of Whittard of Chelsea Newcastle
A look at the food, the dining room, drinks, and the exterior of Whittard of Chelsea Newcastle.
Reviews
Reviews for Whittard of Chelsea Newcastle
What recent guests say after dining at Whittard of Chelsea Newcastle.
4.1/ 5
Based on 162 guest reviews
Hot Chocolate Loose Tea Tea Selection Green Tea Ginger Sampling Gifts Christmas Waistcoat Glasses
Tim
May 10, 2026"The guy in during the earlier hours on the 12th of may was super helpful and let us try some samples, he seemed failry passionate about his work"
Deborah Laing
May 07, 2026"I was in the store today and spoke to David. He went the extra mile taking me through different teas until I found the exact one. Perfect experience thank you Whittards. I will definitely be back"
Adek Koper
Apr 15, 2026"Lovely tea and Absolutely Gorgeous customer service. Extravaganza is perfect. Thank you"
Chrissy P
Apr 02, 2026"Decent selection but discontinued stock and no explanation on website pre warning this with dates"
Mr Ghazi
Mar 19, 2026"Excellent staff, very knowledgeable and patient. I waited almost over 2 years for the Shanghai Chai to come back. This green tea is one of my most favourite, it has a light spice flavour and is very mellow."
FAQs
Frequently asked questions
Common questions about Whittard of Chelsea Newcastle and its offerings.
Alongside a wide selection of loose teas and coffee beans, customers can find hot chocolate blends and various brewing accessories to enhance their tea and coffee experience.
Sampling is typically available onsite, allowing visitors to try different teas and coffees to find preferred flavors during their visit.
Payments can be made using credit cards, debit cards, and NFC mobile payment options for convenience and security.
The entrance is wheelchair accessible, supporting ease of access for visitors with mobility requirements.
Dine-in services are offered, making it possible to enjoy tea and coffee samples in a relaxed setting on site.
The store is situated at 6 Whitecross Way, Eldon Square, Newcastle upon Tyne NE1 7JG, inside the shopping complex.
Staff members are generally regarded as knowledgeable and helpful, often assisting customers with product choices and providing insight on teas and coffees.
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